Sarasota Auto Repair

I trust Roger and his team completely to care for my vehicles. They are great at diagnostics and repairs

II have a maintenance agreement on my vehicle from the dealership. I was scheduled for a tire rotation and 12 point safety check/vehicle inspection. I was told by the Toyota service advisor that everything was fine, no problems or issues were found, including the tires, engine filter, and cabin filter. My maintenance contract calls for an oil change every 10,000 miles; however, I have my oil and filter changed every 5,000 miles. So Kaufman's is my and has been my go-to place for many years. I went there for an oil change. I checked in with Roger Kaufman and he advised that I was scheduled for a couple of other maintenance needs that the dealership missed, which were clearly on my vehicles computerized records. As I was waiting for the oil change to be completed Roger showed me the cabin air filter, which was filthy with dust, dirt, and leaves - obviously the look-see at my cabin air filter was overlooked or not done by the mechanic at the dealership. In addition, Roger found a nail or screw in my tire which the dealership also missed. The nail or screw was in the tire where it would become necessary to replace the tire. Roger said he would plug it as a temporary fix until I could get to Goodyear for a replacement tire. The moral of this story is have a back-up auto mechanic if you rely on a dealership. If you want one who is very professional, thorough and detailed oriented, go to Kaufman's Auto Repair. Roger and his team of mechanics are the best, they inspect and work on your car as if it were their own. I go away for the summer and drive my car to our summer place. I now have the confidence that there will be no auto maintenance or tire issues which should have been caught at the dealership. If Roger had not gone the extra mile as he always does, I could have very well been stuck on the road waiting for a tow from AAA. If you're not happy with your current auto repair shop OR dealership, you owe it to yourself to visit Kaufman's, you will not be disappointed!

Roger and his staff continue to provide me with value-added customer service and maintenance on my vehicles. I have more trust and confidence with them, than the dealerships. I recently went to the dealership for a tire rotation and safety check per my maintenance agreement. When my car was ready, I was told everything was fine, including my tires, engine and cabin air filters. My maintenance agreement from the dealership provides for a free oil change every 10,000 miles; however, I have my oil changed every 5,000 miles. Kaufman's changes my oil and filter in between my dealership visit. I went to Kaufman's a couple of days after my dealership visit. Roger checked my vehicle's service record and the recommended scheduled maintenance items. He pointed out I was due (or actually a little past due) for a transmission fluid change, which the dealership missed. During my oil change Roger came into the waiting room to show me my air cabin filter which was filthy, dirty, dusty, and had leaves in it. Apparently the dealership said they checked the air cabin filter, but obviously didn't even look at it! Then Roger showed me a nail or screw that was in one of tires that the dealership also missed. I have all of my car manufacturer recommended maintenance services completed by Roger. His expertise and workmanship, plus his very competitive pricing makes him my "go to" place for auto maintenance. I highly recommend Roger and his staff, you can't go wrong and you will never be sorry.

Great service

I had a car emergency and they took the car right away. Fantastic service!

Has to be the best place I have ever gone to get my car fixed. Friendly service along side a commitment to not just "tell" the problem but will actually show you the problem. Best auto shop experince hands down. This still rings true once again. Trying to take my car on a roadtrip and I now feel confident about my cars safety. They checked everything for me and did it all in a single day despite being slammed. Amazing company and amazing service once again!

Took my 99 Mercedes S320 in for general maintenance. This was my second visit since moving to Sarasota. Once again I was 100% satisfied with their work. More importantly, I was/am completely satisfied with their overall approach, professionalism and mannerisms. I drive a 99 Mercedes S320 and have for her lifetime except the first 6 months. Kaufman's is only the second establishment to take care of her and will be the only establishment Ms Merci is entrusted to for her lifetime!

Great service, honest, well priced. Highly recommended.