I was a Factory trained mechanic in a Ford Dealership for years. I worked on everything, I mean everything, except hybrids. I've been on the inside of the business and I had to leave because being an honest person and lying to customers for a living was not for me. I can tell you if a shop is good by going there once. I have been in this area since 2020, and looking for an honest shop in Manatee County. The worst I've encountered was Christian Brothers off 64. The best was Lex's off HWY 301 in Palmetto, but they are way too expensive. Now I tried Kaufman's. I saw their ad on Facebook and their reviews looked great so I decided to try them. What an absolute pleasure. Finally! This is my shop. They worked with me finding me a part that I could actually afford for my AC repair and when I accepted the estimate, and all was completed, I came in and found out that the part they ordered was incorrect for my vehicle and they were able to find another brand new part even cheaper, so they passed the savings on to me. Listen... FEW are the shops that would pass the savings on to you, trust me on that. They fixed my vehicle and didn't recommend a single thing besides this repair because that's what I wanted. Just fix it and don't try to upsell me $9,000 worth of work, just let me go down the road and I'll see you next time I have a need. These guys are at the top of my list of recommendations in Manatee County. They were alslo able to get me in the same day I called. Some shops have scheduled me out 2 weeks for a repair. This was my experience. It was 10/10 I could say much more from the brief first interaction, but I highly recommend them, enough said.
Thank you so much for taking the time to share such a detailed review. Coming from someone with years of experience as a factory-trained Ford technician, your words mean a tremendous amount to our entire team. We’re especially grateful that you recognized our commitment to honest recommendations, fair pricing, and passing savings on to our customers when we can. We’re glad we could get you in the same day, find an A/C repair solution that fit your budget, and take care of the repair without trying to sell you work you didn’t ask for. That’s exactly the kind of experience we want every customer to have. Welcome to the Kaufman’s family—we truly appreciate your trust.
- Kaufman's Auto Repairs