5

An overall nice experience at Kaufman’s Auto Repairs! The staff was friendly and the service was to my liking. I’ll be back and would recommend this business to my family and friends.

Thank you, Rob! We're delighted to hear that you had a positive experience at Kaufman's Auto Repairs. It's great to know that you liked our friendly staff and were satisfied with our service. We look forward to welcoming you back, and we appreciate your recommendations to your loved ones. We replaced the tires, front struts, rear shocks, and wheel alignment on your Toyota 4 Runner.

- Kaufman's Auto Repair Inc.
5

Always great service. Entire staff is awesome. Service done timely at a very, very fair price. Highly recommend and never go anywhere else!

Thank you Kathy for the outstanding compliments! We're glad to have you as our valued customer! We changed the oil and filter, patched a tire on your Acadia.

- Kaufman's Auto Repair Inc.
5

I have complete confidence in Kaufman. I especially appreciate they let me know which repairs are needed now and which can wait. In the past they've saved me so much over the dealer service cost for needed repairs. Roger has serviced our cars for several years, their way of doing business is top notch.

Thank you for your kind words, Karen Amit. We're pleased to hear that you have complete confidence in our service and appreciate our transparent approach. We look forward to continuing to exceed your expectations for years to come. We changed the oil and filter on your Honda Civic this visit.

- Kaufman's Auto Repair Inc.
2

After spending $3500. for repairs, left hoping for good results. Unfortunately, after several miles, my vehicle started pulling badly to the left, actually dangerously. As it turned out, they had failed to sufficiently tighten the left front tire lug nuts, the tire was about to fall off (while going 75 mph on I 75). I had the lug nuts tighten ( by a friend), notified Kaufman about the problem. (I was concerned that the loose lug nuts did damage at high speed.) Returned to the shop to have them assess the situation; at first there was reluctant denial that they could ever let this happen. I overheard a mechanic question the truthfulness of the situation like I had fabricated it. Then the manager called me out to the truck, showed me the lug nuts & said someone had put oil on them. Again denial of this situation. I pointed out that I had washed the vehicle before bringing it in, it was actually water & soap. Bottom line, they made me feel like I fabricated this whole incident, never really took responsibility for a major mess up. I left feeling like they never believed me, they “just couldn’t ever make such a mistake “. Obviously I will never return, & recommend others to stay away.

I am sorry the lug nuts came loose on your truck. We reinspected the wheel and studs for damage after the incident. Fortunately you were not hurt or the vehicle was not damaged. We will use this incident to make sure this does not happen again in the future. Again I am so sorry this happened and wish you all the best.

- Kaufman's Auto Repair Inc.
5

As always, top notch service. I had a nail in my tire and they were busy as can be. I was told to bring it down and they took me in and I was out in 15 minutes. I highly recommend Kauffman Auto for any car service. Very kind and caring always.

Thank you for the glowing review, Missy! We're thrilled to hear that you had another fantastic experience with us. Customer satisfaction is our top priority, and we're glad that we were able to quickly address your tire issue. We appreciate your kind words and recommendation.

- Kaufman's Auto Repair Inc.
5

So glad we found this honest auto repair company. Really great service and pleasant communication. Highly recommend!

Thank you Nancy for the kind words! We're happy that you found us too! Providing great service and open communication are our top priorities. We appreciate the recommendation and look forward to helping you again in the future!

- Kaufman's Auto Repair Inc.
5

On a Friday Afternoon I needed my car battery tested Called Kaufman and they said bring it in. Was there no more than a hour for the testing and install of a new battery. Great Service........

Thank you for the fantastic review, Gary! We're thrilled to hear that you had a hassle-free experience with us. Our team always aims to provide efficient and top-notch service to our customers. Don't hesitate to reach out if you need any further assistance in the future. We replaced the battery on your RAV 4.

- Kaufman's Auto Repair Inc.
5

Very knowledgeable, professional and courteous, from the moment we walked in to the time we picked up our vehicle. Everything was in writing and very clearly explained as to what the repair entailed and the cost. We are very happy with the work we had done. Top notch to say the least. We would recommend anyone who has any type of a problem with their vehicle to bring it to Kaufman's.

Thank you Kevin for the kind words! We value customer satisfaction above all else, and we're thrilled that you had such a positive experience. We appreciate the recommendation and look forward to serving you again in the future. We replaced the a/c compressor, condenser and a/c hose, BG brake fluid exchange, replaced the rear axle seals, rear brake pads and rotors on your F150.

- Kaufman's Auto Repair Inc.
5

As an upstate NY resident I picked a random auto repair shop on the internet when the ABS and steering lights came on my 2013 Eos. I was pleasantly surprised by Kaufman’s staff and owners. Their service was excellent and they were honest and efficient. I would recommend Kaufman Auto unreservedly for all your car needs.

Thank you, Anonymous, for taking the time to write such a wonderful review! We are thrilled to hear about your positive experience at Kaufman Auto. Providing excellent and honest service is our top priority. Thank you for recommending us!

- Kaufman's Auto Repair Inc.
5

Your service is always excellent.

Thank you for your kind words, Richie! We strive to provide excellent service to all of our customers. Your satisfaction is our top priority. If you have any further questions or need any assistance, please don't hesitate to reach out. We look forward to serving you again soon! We replaced four tires, lower control arms and wheel alignment on your Nissan Sentra.

- Kaufman's Auto Repair Inc.
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